Solutions

The ISHC (International Society of Hospitality Consultants) recently identified Evolving Customer Expectations, particularly in the area of technology, as being one of the top ten issues facing the Hospitality Industry for 2006.

Doug Rice, CEO of Hotel Technology Next Generation concurs:
In the past, hotels have been high-touch, rather than hi-tech, but that's changing, thanks to the electronics revolution. Customers are now looking at hotel rooms and thinking that they already have these things in their home. Over the next few years, technology is going to become an essential part of customer service.

More and more Hoteliers agree that placing a few beige PCs in the business centre is no longer enough. Technology is as much a part of the luxury experience as multilingual concierges, crisp sheets and excessive use of marble in the foyer.

Extenway understands the challenge.

Extenway is an innovative provider of Interactive TV and Guest-Media Solutions for the Hospitality industry. Our solutions enable luxury hospitality firms to transform their guestroom TV into an elegant, interactive and profitable asset.

We also understand that nobody knows your business like you do. We are ready to build an interactive TV solution around your business and your needs, which can include not only our own proprietary software but other 3rd party applications as well. Traditional iTV providers offer completely standardized products that can't be scaled up when you decide to add new applications or functionality. Their products are often obsolete before the end of your long-term contract.

We offer an iTV solution that will never become obsolete because we are continually investing in Research and Development to ensure your Extenway iTV evolves along with your business. We are proactively seeking out new technologies and applications to add to the Extenway platform to make sure you continue to delight your guests.

Our dynamic and scaleable platform delivers robust tools empowering all your Entertainment, Marketing, Service and Management ambitions around your guest experience.